Return Policy

Acyrex is committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a 30-day return and exchange policy to provide you with peace of mind and a hassle-free shopping experience.

Return Guidelines:

1. The item must be returned within 30 days of the original purchase date.
2. The product must be in its original condition, unused, and in its original packaging.
3. A valid proof of purchase, such as the order confirmation or receipt, is required for all returns.

Exchange Procedure:

1. To initiate an exchange, please contact our customer service team within 30 days of the original purchase date.
2. Provide details about the item you wish to exchange and the reason for the exchange.
3. Once the return is approved, you will receive instructions on how to proceed with the exchange process.

Refund Process:

1. Upon receiving the returned item, our team will inspect it to ensure it meets the return guidelines.
2. If the return is approved, a refund will be issued to the original payment method within a reasonable timeframe.